Health Advisor - Pharmacist Customer Support

Truemeds
Full Time
₹18000 per month
Mumbai
Posted 7h ago

Health Advisor - Pharmacist Customer Support

Truemeds

Job description

Truemeds is hiring a Health Advisor, also called Pharmacist Customer Support, for a work from home role anywhere in India, for pharmacists who speak Telugu, Tamil, Kannada, or Malayalam.

Company Description  

Truemeds is a pharmacy and telehealth platform based in Mumbai. The goal of Truemeds is to make healthcare both affordable and easy to reach for every Indian. It helps patients who're on long-term medicines save money by switching to high-quality generic medicines. The doctors and pharmacists at Truemeds guide patients through their treatment. The platform delivers medicines to over 22,000 pincodes across India.

 Job Summary  

This is a full-time, work-from-home role for a Health Advisor who is a pharmacist handling customer calls. The person will explain medicines, guide patients on diet and use, and suggest generic substitutes that can cut monthly bills. The role mixes advice with inside sales. Candidates must speak at least one of Telugu, Tamil, Kannada, or Malayalam. The salary is 18000 rupees per month in hand.

 Key Responsibilities 

  • Call customers who ordered or asked about medicines on Truemeds, and walk them through their prescription.

  • Explain how and when to take medicines, common side effects, and precautions.

  • Suggest generic substitutes for branded medicines, explain how they compare in salt, strength, and dosage form, and help customers make an informed choice.

  • Share general diet and lifestyle tips for conditions such as diabetes, blood pressure, or thyroid.

  • Turn calls into orders and meet daily and monthly sales and quality targets.

  • Handle customer questions and concerns with patience, in the customer's own language.

  • Follow up with customers on pending orders and refills.

  • Follow call quality standards, data privacy rules, and pharmacy rules at all times.

 Educational Qualification 

  • A D.Pharm or B.Pharm with valid pharmacy council registration is usually needed for a pharmacist role.

  • Candidates must speak at least one of Telugu, Tamil, Kannada, or Malayalam well.

 Skills Required 

  • Fluent in speaking Telugu, Tamil, Kannada or Malayalam.

  • Good knowledge of medicines, salts, doses, and side effects.

  • Clear and kind communication on calls.

  • Skill in sales talk and in handling customer concerns.

  • Basic knowledge of diet and lifestyle for common long-term conditions.

  • Basic computer skills and a stable internet connection for remote work.

  • Willingness to work 9-hour shifts, either 8 AM to 5 PM or 2 PM to 11 PM.

  • Respect for customer privacy and pharmacy rules.

 Salary Structure 

The average monthly salary of the Health Advisor Pharmacist Customer Support role at Truemeds is ₹18,000 per month.

 Career Development 

This role builds strong skills in patient advice, generic medicine knowledge, and telehealth sales at a fast-growing online pharmacy. It can help you grow into a team lead, quality officer, or wider pharmacy operations role over time.

 How to Apply 

  • Visit our job portal and search for the Health Advisor Pharmacist Customer Support role at Truemeds.

  • Click the job posting to review all the details.

  • Enter your information and add your resume.

  • Send your application.

Employment Type: Full Time
Industry: Healthcare
Role Category: Pharmacy
Application: External (Company Site)

Education

Associate Degree

Key Skills

PharmacyNon Clinical Jobs
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Market insights & trends

Salary Insights

The amount of money that gets paid can be different depending on how they have been working, where they live and what kind of job they are doing. Some places pay more than others. Most good jobs include extra money for doing a good job, health insurance and flexible hours. Companies pay high salary to make sure they can get the people they want.

Hiring Trends

The number of jobs for this profile is going up every year. Hospitals and other healthcare companies are looking for people who're good, at their job and can also figure out new problems. They want who can do the work and also think on their feet to deal with the challenges of working in healthcare today.

Frequently Asked Questions

Everything you need to know about the process

Jobslly curates specialized corporate healthcare listings tailored for medical graduates seeking a career pivot. Instead of sifting through general medical job boards, doctors can use our platform to directly access high-paying non-clinical opportunities in Pharmacovigilance, Medical Writing, and Clinical Trial Management with top pharmaceutical companies and CROs. Most MBBS/BDS grads don't realise — clinical background is already enough to get into pharma. The problem is nobody explains this clearly. On Jobslly each listing shows salary range, fresher eligibility, and certifications worth getting before applying. Pharmacovigilance roles for example keep asking for RQAP-GCP. All this is on the listing itself, no separate research needed.
Yes. Jobslly features dedicated filtering for remote and hybrid healthcare roles, which are highly sought after by medical professionals looking for better work-life balance. Doctors can easily track and apply for verified work from home positions, such as Telehealth Consultants, Medical Chart Reviewers, and Drug Safety Associates, directly through the platform Real problem with remote medical jobs — half are fake, half are badly described. You join and realise it's a night shift for a US team nobody mentioned. Jobslly listings show shift timings, contract type, whether company gives equipment or WFH allowance. All upfront before you apply.
Generic job portals often bury specialized clinical roles under thousands of unrelated listings. Jobslly is purpose-built exclusively for the healthcare and health-tech sectors. We provide doctors with targeted career alerts for niche specialties, direct application routes to premium employers in major hubs like Mumbai and Bangalore, and real-time insights into medical salary benchmarks. Salary benchmark is something doctors switching careers genuinely need. No idea what number to quote, quote low, stuck with it forever. Jobslly shows pay ranges — by role, city, experience level. Career alerts are filtered by specialty and location so inbox isn't flooded with irrelevant stuff daily.
To protect medical professionals from recruitment fraud and unverified agencies, Jobslly operates a strictly vetted ecosystem. We exclusively partner with verified employers, prioritizing NABH-accredited hospitals, established health-tech innovators, and recognized multinational pharma brands so you can apply with complete confidence. Fake agencies, ghost listings, upfront fee scams — very common in medical recruitment, especially pharma and international roles. Jobslly doesn't allow unregistered agents on platform at all. Each listing shows actual audit date, not just an old generic verified badge. Suspicious listing — report button is there, compliance checks within 24 hours.
Yes. Backed by the Academically Global network, Jobslly goes beyond domestic job listings by providing access to structured International Placement Programs. We connect ambitious doctors, nurses, and clinical staff with credible, high-paying healthcare contracts in global markets like the UK, Australia, and the UAE, while outlining the necessary credentialing steps. UK needs PLAB, Australia needs AMC, UAE needs DHA or HAAD depending on emirate. Most doctors know this but the full picture — exam pattern, timeline, cost, official links — is scattered everywhere. Jobslly puts the credentialing roadmap directly on each international listing. Academically Global counsellors also available — people who've actually placed Indian doctors in these countries, know exactly where candidates get stuck.
Forget the assumption that only senior doctors make the big money. That's outdated. Right now, some of the best packages in Indian healthcare are going to people you wouldn't expect — Senior Medical Writers, Clinical Data Managers, Pharmacovigilance Specialists working with global pharma firms or CROs. These aren't rare unicorn jobs. They exist, they hire regularly, and the salaries are negotiable in ways hospital jobs rarely are. Most candidates just don't know to look for them.
Not all cities are equal on this front, and applying blindly wastes time. Bangalore is where health-tech and clinical research hiring is concentrated. Hyderabad is pharma country – manufacturing, QC, formulation, R&D. Mumbai and Navi Mumbai handle specialized hospital care, advanced nursing roles, and pharmacovigilance admin, medical writing, policy work all coexist there without one dominating the other. If you're open to relocating, knowing this upfront changes which jobs you even bother applying for.
Both. That's the honest answer. Legitimate remote roles in healthcare have existed long before anyone started calling things "hybrid." Medical Coders, Pharmacovigilance Associates, Telehealth Coordinators, Freelance Medical Writers — these positions have been hiring remotely for years through companies that are very much real. The fake ones almost always have one thing in common: they ask for money. Registration fees, document processing charges, security deposits — whatever the label, it's a scam. No actual employer takes money from a candidate before they join. That rule holds without exception.
EMR platforms, digital documentation tools, data tracking systems, AI-assisted reporting software. These aren’t “nice to have” anymore. They’re baseline. Clinical Knowledge is still the foundation but walking into an interview unable to navigate the systems the team uses daily is a problem. Candidates who are already familiar with these tools don’t need to be trained from scratch, and that matters when hiring managers are comparing two otherwise similar profiles.
Short answer: yes, and it's happening constantly. Long answer: it depends on what you want. If structured hours, no emergency calls, and a salary that doesn't plateau after three years sound appealing — corporate healthcare is worth your attention. Medical Writing, Drug Safety Review, Insurance Auditing, Health-tech Program Management — these roles specifically want people who understand clinical realities. A nursing degree or MBBS isn't a handicap here. It's often the reason you get the interview.