Pharmacovigilance Services Associate
About the Role
Company Overview
Accenture is one of the world's leading service firms providing solutions in technology, consulting, and operations. The firm operates in over 120 countries around the world and serves clients from various industries including those in life sciences and health care.
Accenture makes significant contributions in life sciences, where the firm helps to support safety and pharmacovigilance efforts in terms of monitoring the safety data. This process enables the drugs to stay safe even after they have been launched in the market.
This company adopts a combination of structured process with technologies and therefore the employees are able to work with a lot of data with high accuracy. The company requires its employees to work within given guidelines, collaborate, and enhance their knowledge of the industry.
Learning and development is another aspect emphasized by the firm. When new people join the company, they are provided with an opportunity to gain solid foundation knowledge of pharmacovigilance.
Job Summary
The Pharmacovigilance Services Associate will be required to assist in running safe drugs through assisting with the processing of adverse events. In particular, the job will involve the processing of Individual Case Safety Reports (ICSRs) to ensure that every report is reviewed, processed, and completed.
The job demands meticulousness since it will entail reviewing the information provided in a medical context, identifying the right information, and feeding the same information into databases. The associate must do everything according to the clients' requirements and regulatory guidelines.
The job entails processes, which require careful deliberation. Individuals will carry out tasks assigned to them under the supervision of others without necessarily working alone all the time. In due time, the position will enable individuals to understand the process of pharmacovigilance.
Key Responsibilities
Case Processing and Data Handling
Handle end-to-end processing of Individual Case Safety Reports (ICSRs) as per client and regulatory requirements
Review incoming cases from different sources such as emails, intake workflows, and safety systems
Check whether cases are valid and complete before moving them forward in the workflow
Enter and manage case data in the global safety database accurately
Adverse Event Management
Collect, review, and process adverse event (AE) reports
Work on different types of cases such as AEs, SAEs, and SUSARs in line with defined procedures
Assess seriousness and causality of events, taking guidance from medical reviewers when required
Ensure all safety information is handled carefully and within timelines
Medical Coding and Narrative Writing
Perform coding of medical terms, drugs, and adverse events using standard dictionaries like MedDRA and WHO-Drug
Prepare clear and structured case narratives based on available data
Add relevant comments and complete required fields in the safety database
Data Review and Validation
Review source documents to confirm accuracy and completeness
Check for duplicate cases in the system before processing
Validate data and make corrections where needed
Identify missing or unclear information and raise queries for clarification
Follow-ups and Query Management
Send queries to collect additional or missing safety information when required
Track pending follow-ups and ensure closure within timelines
Update cases with new information received from reporters or stakeholders
Submission and Reporting
Complete submissions of safety cases within the required timelines
Monitor submission-related activities and resolve any issues if they arise
Assist in tracking and distributing reports to relevant stakeholders
Database and Documentation Management
Maintain accurate records of all cases and related communication
Archive documents and ensure all information is properly stored
Support Trial Master File (TMF) reviews and related documentation tasks
Additional Operational Tasks
Draft meeting notes or pharmacovigilance-related documents when required
Assist in reconciliation of safety data across systems
Support translation of case information where applicable
Help monitor shared mailboxes and manage incoming safety data
Quality, Compliance, and Audits
Ensure all work is done in line with regulatory requirements and client SOPs
Maintain accuracy and quality while processing cases
Participate in audits or inspections when required
Escalate issues or delays to the appropriate team lead
Team Collaboration and Flexibility
Work closely with team members and supervisors as part of daily activities
Handle routine tasks independently while following defined guidelines
Be open to training and movement across roles based on business needs
Complete all assigned training within timelines
Qualifications and Skills
Educational Requirements
Bachelor’s degree in:
Pharmacy
Nursing
Life Sciences
Experience Requirements
1 to 3 years of experience in pharmacovigilance, drug safety, or a related field
Technical Knowledge
Basic understanding of pharmacovigilance processes and drug safety concepts
Familiarity with safety databases and MS Office tools
Knowledge of medical terminology and coding dictionaries like MedDRA and WHO-Drug
Skills and Competencies
Good written and verbal communication skills
Strong attention to detail while working with medical data
Ability to manage repetitive tasks with consistency and accuracy
Comfort working with timelines and handling multiple cases
Willingness to learn and adapt to new processes
Ability to follow structured guidelines without missing steps
Strong English language proficiency (reading, writing, and speaking)
Salary and Benefits
The compensation package for this position is INR 4 LPA. It conforms to company standards based on experience, qualifications, and company policy.
More details about the compensation package will be made available during the recruitment process.
Also, employees can benefit from learning materials, training courses, and involvement in international projects. These will help them establish themselves in the field of pharmacovigilance/life sciences.
Why This Role Matters
This role connects directly to patient safety. The information handled here contributes to how medicines are monitored even after they reach the market. Each case adds a small piece to a much larger picture, helping teams understand how treatments affect people in real life. The work done here supports safer healthcare decisions over time.
Career Growth and Progression
Over time and with experience, there are several distinct career paths one can follow in pharmacovigilance. Some of them are Senior Drug Safety Associate, Case Processing Specialist, where one works on more complicated cases and takes more responsibility for quality assurance. Also, one can advance to roles of Drug Safety Reviewer and Medical Reviewer, who work on case review and case validation. For those wishing to have career development in team management, options include roles of Team Lead or Project Coordinator. There are also some specialized career paths in signal detection, aggregate reporting, and pharmacovigilance quality and compliance. The experience acquired in this position forms a solid basis for a career in drug safety.
Work Environment
The typical tasks associated with this position are usually performed in a process-oriented environment where accuracy is of high importance.
The work in this position may require the employee to rotate shifts in accordance with the projects' requirements.
Individuals who join this team will be dealing with the global safety data, thus becoming familiar with different countries' processes and standards. With experience, this job can provide one with a good basis in the field of pharmacovigilance and lead to more advanced positions in the future.
The company operates under the Equal Employment Opportunity principles.
How to Apply
If you’re a medical or science professional and wants your work to touch real patients’ lives, this is your moment. Accenture looking for partners in science.
To apply:
Create your account on Jobslly.
Search for job Pharmacovigilance Services Associate, Accenture.
Upload your resume, a brief cover letter explaining why you’re interested.
Also upload any relevant portfolios like manuscripts or reviewed content.
Submit and wait for the next step.
You can track the status of your application through your profile.
Market Insights & Trends
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