Medical Chart Reviewer

Job Description

Mohan Cooperative is looking for dedicated Medical Chart Reviewers to join their back-office Healthcare Operations team in New Delhi. A  Medical Chart Reviewer is the  backbone of the  clinical audit process and  the person who carefully examines medical records, which ensures that the documentation is done  accurately, and also marks the flagging discrepancies that need to be  corrected. This role news  professionals who  bring a genuine clinical lens to their work and understand that thorough chart review directly impacts patient’s  safety and organisational compliance. The work which you will be doing will be  within the BPM/BPO environment, collaborating closely with internal audit teams and reporting to senior supervisors.

Key Responsibilities

• Medical Records Review:

• You will carry out scheduled, structured reviews of patient medical records against established audit guidelines.  The core of this  role is reading charts carefully and understanding what you are looking at,and using  on your clinical nursing background to identify what is medically relevant.

• Audit Analysis and Reporting:At the end of each audit cycle, you will analyse all the findings and compile all the observations for submission to the team responsible for implementing corrective actions. Your clinical insights directly feed into the  process which takes the corrective measures. Timely, accurate reporting is a firm requirement ,the audit work has a rhythm and reporting cannot be deferred.

• Compliance Verification:

• You need to  conduct follow-up reviews to confirm that  corrections have actually been made within the organisations who are directed to make the corrections.This verification function is a critical part as it  ensures that  the  ongoing compliance is followed.

• Confidentiality and Data Integrity:

•  Strict confidentiality needs to be in every patient record, audit finding, and internal data point you handle. This is a baseline expectation for someone with a clinical background. Any serious issues identified during review must be escalated to your supervisor immediately and  not at the end of the shift.

• Skills Required

Clinical Audit Competency:

You should have the ability to independently review patient charts against audit criteria and make informed clinical judgements about documentation quality and completeness. In this job the experience with chart review, compliance work, or medical coding is a strong advantage.

HIPAA and Confidentiality Awareness:

Practical familiarity with HIPAA and related confidentiality frameworks , not just awareness of the term, but an understanding of how these requirements apply in day-to-day handling of patient data.

Documentation and Reporting Precision:

Detail-oriented approach to written reports. Word and Excel proficiency is required for documentation and reporting tasks. Experience of handling the EMR is  very helpful and worth noting in your application.

Interpersonal and Communication Skills:

As an interpersonal and communication skill having proficiency in English is mandatory.

Multitasking and Attention to Detail:

 Need to manage several concurrent work as well as  catching  errors in documents even under high  volume or time pressure without losing focus.

Qualification Required

Education:

Bachelor of Science (Nursing)from a recognised institution.

Experience:

Minimum 2 years of actual bedside nursing , floor work with real patients, not observation or theory alone. Additional experience in healthcare auditing, chart review, or compliance work (2 or more years) is a strong advantage.

Registration:

Valid RPN license, currently registered in India. This is a prerequisite  all other qualifications are secondary to this.

Technical:

Proficiency in Microsoft Word and Excel. EMR system experience is a plus.